Política de reembolso

Returns
You can return any item for a refund, or you can exchange it for a different size within 14 days of receiving your original order. All you have to do is fill in the returns form that comes with your order and send it back to us.  To complete your return, we require a receipt or proof of purchase.

Please remember that the cost of returning the goods to us either for a refund or an exchange is your responsibility. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To return your product, you should mail your product to:

TESVIKIYE MAH. CAGDAS SOK.

TERRACE FULYA , LIFE3 D8 K4,

34365 İSTANBUL , Turkey

We don’t guarantee that we will receive your returned item. Therefore we suggest using a trackable shipping service or purchasing shipping insurance.

The goods are your responsibility until they reach us here, so make sure it’s packed up properly and can’t get damaged on the way!


Refunds 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 working days.

Shipping costs are non-refundable unless the goods are damaged or incorrect.

 

Late or missing refunds 
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@wayt.studio.

Sale items 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges 
If you need to exchange your item for a different size send us an email at hello@wayt.studio and send your item to:

TESVIKIYE MAH. CAGDAS SOK.

TERRACE FULYA , LIFE3 D8 K4,

34365 İSTANBUL , Turkey.

If you want a different item, then you'll need to return the unwanted item for a refund and place a new order. If the item you want to exchange is not available you will be automatically issued a refund instead. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.